GenXAI
Technology, Media & Telecom | Connected Planning

Redefining planning for high-velocity TMT.

TMT Operating Intelligence

Live Planning Signal

Subscriber Forecast Accuracy71%
Revenue Model Reconciliation58%
Capex Plan vs Actual Variance66%
Churn Prediction Confidence79%

20-30%

ANNUAL TELECOM CHURN

6-7x

COST TO ACQUIRE VS. RETAIN

$6,825B

GLOBAL TMT MARKET SIZE 2025

Revenue model divergence detected. Cohort reforecast recommended.

THE OPERATING ENVIRONMENT

Four forces reshaping the TMT operating model.

Converging revenue models, subscriber economics, and capital-intensive infrastructure demands are outpacing the planning tools most TMT businesses inherited.

01

Revenue Model Complexity and Platform Convergence

TMT businesses now manage subscription, usage-based, licensing, advertising, and transactional revenue simultaneously. Technology companies are entering telecom and telecom companies are building media products — planning models must reflect the complexity that convergence brings.

02

Customer Churn Pressure

Annual churn of 20 to 30 percent in telecom makes subscriber retention the most critical operational lever.

03

Capex, Spectrum, and Regulatory Exposure

5G rollout, fibre expansion, and spectrum acquisition demand multi-year capital planning at a scale that is reshaping how finance teams operate, alongside spectrum regulation, data sovereignty, and broadcasting obligations that create compliance costs requiring explicit planning.

04

Content and Rights Economics

For media businesses, content acquisition is the dominant cost driver. Rights amortisation, distribution windows, and viewership forecasting demand purpose-built capability.

CORE CAPABILITIES

Planning capabilities built for TMT complexity.

Four connected capabilities designed for the multi-model, high-velocity operating environment that defines modern TMT enterprises.

Subscriber, Revenue, and Churn Intelligence

Our cohort-level revenue planning models integrate ARPU, churn probability, upsell rates, and promotional pricing impact, moving churn management from a reactive CRM activity to a proactive planning capability.

Integrated Capex and Infrastructure Planning

We connect infrastructure investment decisions to financial outcomes through multi-year capex planning models.

Content and Rights Financial Planning

For media businesses, we build content investment planning models integrating rights amortisation, viewership forecasting, and advertising revenue planning.

Commercial P&L and Workforce Intelligence

Our product-level P&L models connect commercial decisions including pricing, packaging, and promotion to financial outcomes, alongside workforce planning models covering hiring in engineering, restructuring in legacy, and managing contractors alongside permanent headcount.

BUSINESS IMPACT

What connected planning delivers for TMT.

"

We were spending two weeks every quarter trying to reconcile three different versions of the revenue forecast. Now we have one.

— CFO, Mid-size Telecom Operator

PROOF POINTS

Results from real TMT engagements.

Representative outcomes from connected planning deployments across technology, media, and telecom clients.

TELECOM

71% → 89% forecast accuracy
Anaplan

Regional Telecom Operator Builds Cohort-Level Revenue Planning

A regional telecom operator with 8 million subscribers implemented a cohort-based revenue planning model on Anaplan. Revenue forecast accuracy improved from 71% to 89% within two quarters.

TELECOM INFRASTRUCTURE

$1.2B capex connected
CCH Tagetik

Telecom Group Connects 5G Capex Planning to Financial Modelling

A listed telecom group preparing a $1.2B 5G infrastructure programme built a connected capex planning model on CCH Tagetik.

FAQ

Frequently Asked Questions

Common questions from TMT leaders evaluating connected planning.

Yes. We design planning models for multi-model revenue environments.

Highly relevant. SaaS and technology businesses share the same core planning challenges: ARR and NRR forecasting, CAC-to-LTV modelling, and headcount planning for rapid growth.

START YOUR JOURNEY

Build a connected planning model for your TMT business.

Connect subscriber economics, revenue models, capex, content, and workforce through a single intelligence-led planning environment — and make faster, more confident decisions at every level of the business.